We understand that travel plans can change. Our cancellation policy is designed to ensure transparency and fairness while accommodating unforeseen circumstances.
Cancellation Process: All cancellation requests must be submitted via email for a clear record.
Refund Schedule for cancellation request:
For cancellations made 30 days or more prior to the trip start date: 70% of the journey amount will be refunded.
For cancellations made 20 days prior to the trip start date: 50% of the journey amount will be refunded.
For cancellations made 10 days prior to the trip start date: 25% of the journey amount will be refunded.
For cancellations made 9 days or less prior to the trip start date: No refund will be provided.
Non-Refundable Services: Certain bookings (e.g., special offers, non-refundable hotel rooms, or specific tours, Wildlife Safaris booking amount) are non-refundable and will be clearly mentioned during booking.
Processing Time: Within 7-10 working days from the receipt of cancellation request.
Force Majeure: In case of unforeseen circumstances (natural disasters, strikes, etc.), rescheduling options may be offered as per availability.
We recommend reviewing our cancellation terms carefully at the time of booking. For any questions, our team is always here to assist you!
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